Authored by Shawna Croaker on April 14, 2020

During a time of social distancing and heightened anxiety, telehealth therapy provides continuity for children, individuals, couples and families who typically receive mental health services face to face. It's also an option for those who may suddenly find themselves wanting and needing mental health services for depression, anxiety or stress. Telehealth therapy provides real-time, interactive two-way communication between you and your therapist through technology. Telehealth therapists are there, just as they would be in person, to listen to you or your family’s fears and frustrations and model and teach important coping skills. 

Here are five things to know if you are new to the idea of telehealth:

  1. Telehealth therapy can happen on any device with an internet connection. Your session with the therapist can take place on laptops, smartphones, desktop computers, or tablets. All you need is an internet connection and a camera on your device.

  1. Sessions are private. Telehealth sessions are secure and private, as long as the recipient conducts the session in a confidential area and the appropriate precautions are taken by the provider to use a secure, HIPAA compliant vendor such as Zoom, Skype for Business, or GoToMeeting, among others.

  1. Anyone can participate - including young children.  Therapists have become very skilled in identifying ways to engage younger children.  Online games, interactive activities, videos, and puppets are just some of the tools used to keep little ones engaged.  Because kids have become more accustomed to electronics, interacting with their therapist through a screen can be fun for them.

  1. Telehealth has unique benefits. In addition to telehealth being proven as an effective treatment, there are other benefits: Telehealth saves on transportation time and resources. It can happen from the comfort of your home. For clients with anxiety, being in their own environment can feel safe and secure – making skills learned in session more easily translatable and accessible to daily life.

  1. Many insurance companies cover telehealth. As telehealth therapy continues to grow, it is becoming more and more common for insurance companies to cover it. Be sure to check with your provider regarding coverage.

There are a few challenges when it comes to telehealth: Technology doesn’t always behave as we would like and sometimes, there are too many distractions at home. However, you will find yourself quick to adapt.  Receiving therapy through telehealth offers support, interaction, and connection that is critical to many children, teens and adults during this stressful time.    

Learn more about Nexus Family Healing telehealth therapy options.