Family Response & Stabilization Services
Family Response contact information
Kayla Renney | Program Director – Community Based Services
FRSS Direct line: 651-318-7217
Immediate, in-person support and stabilization for youth (ages 0-18) and their parents/caregivers in Hennepin County.
CALL FAMILY RESPONSE 612-979-9511
24 hours a day, 365 days a year.
Program snapshot
- Serves youth ages 0-18 and their parents/caregivers in Hennepin County
- Available 24 hours a day, 365 days a year
- Immediate in-person response within one hour anywhere in Hennepin County
- Driven by the family’s cultural, community, and clinical needs
- Support and engages the family immediately, and ongoing including optional 8-week stabilization services
- Connects family to clinical, community, or cultural supports as needed
Support for your family
If your child (ages 0-18) experiences a mental, behavioral, or emotional issue that you need support with or a professional to partner with, we are here to help.
No situation is too big or too small for our family response experts.
- Immediate in-person response within one hour anywhere in Hennepin County.
- Available to families with children ages 0-18.
- Driven by your family’s cultural, community, and clinical needs.
Our goal at Nexus Family Healing is to keep youth and families stable in their homes by helping them determine and connect to the support they need to thrive.
Immediate, in-person support
When you call, staff will gather basic information and send a family response team to you location within one hour anywhere in Hennepin County:
- De-escalate and address the immediate concern.
- Engage and support your family over the next 72 hours.
- Connect you to other supports, including an optional eight-week stabilization service.
Ongoing stabilization services
After the initial 72 hours, an optional eight-week stabilization service can help promote your family’s well-being:
- Support healthy, safe behavior and your child’s ability to manage their daily activities.
- Build connections in your family and to ongoing supports in the community.
“This program is amazing and staffed by many amazing individuals. We are incredibly thankful they were able to visit as often as they did.” – Parent
Learn, connect, and get involved
from the blog
Creating a Crisis Safety Plan With Your Child
Are you a planner? As a parent or caregiver, there’s value in preparing for more than just life’s big milestones. Supporting your child also means planning for difficult moments along the way, including creating a crisis safety plan to help them navigate times when things feel overwhelming.
Stories of Hope/Impact
Timely Care When Needed Most
At 17, Taylor was experiencing repeated outbursts of intense anger. Her behavior wasn’t just emotionally charged—it was taking a toll on her entire family. As the situation grew more volatile, her parents became increasingly fearful, unsure of how to keep their daughter or their home safe.
resource